TERMS & CONDITIONS
By browsing and using our website www.estampeandco.com you agree to be bound by these terms and conditions of use. If you disagree with any part of these terms and conditions, you will not able to order any design from our site.
We use Pay Pal to process payments, and they accept all card payments from visa to master card. This secure merchant is independent and will never disclose your payment detail to us.
If however you are having problems you can contact us directly at firstname.lastname@example.org and we can arrange another form of payment.
Please note that no designs are dispatched until full payment is made including the cost of postage & packaging.
Secured bank server processes the payment at the time of ordering. This means that none of your information transits via the www.estampeandco.com website. Payment by credit card is therefore totally secure; personal information transmitted from the www.estampeandco.com website to the treatment center is subject to a protection and SSL encryption (Secure Socket Layers); your order will be registered and validated after acceptance of payment by the bank.
Estampe and Co reserves the right to refuse to make a delivery or to honor an order from a consumer who has not paid wholly or partially a previous command, or has a litigious payment in process.
We are happy to deliver our productions worldwide! We send with Royal Mail both national and international from our studio, here in London.
Each order is processed on demand, once you have placed your order we will publish your design, usually between 9 and 15 days. You will receive a confirmation email with estimated dispatch date, or between 3 and 5 working days using Royal Mail’s First Class postal service.
Shipping charges include packaging, handling and postage. They may contain a fixed and a variable part based on price or weight of your order.
Our products will not fit through a standard letterbox so it is likely that if you are not in to receive the items in person Royal Mail will leave a card explaining how to rearrange delivery. If you have not received your delivery within 7 working days, please contact us on email@example.com.
- Shipping costs are as follows:
£5.95 UK Standard Delivery: 3-5 working days
£15.00 European Standard Delivery: 5-7 working days
£20.00 Rest of the World Delivery: 7-30 working days
Please note that any import duties and taxes are your responsibility.
- Risk of Damage in Transit and Property
We carry the risk of loss or damage to the designs until you receive them. The designs will belong to you when you have received them and have paid us in full. Until payment has been made in full we may ask you to return the designs to us at any time. If you return the designs to us for any reason, they will become our property and be at our risk from the time we receive them.
OUR VOID, RETURN AND REFUND POLICY
We really hope you love your ESTAMPE & CO designs and we make every effort to give you the best. We understand, however, that occasionally you may wish to return and if you are not entirely happy please notify us on firstname.lastname@example.org.
You must return your unwanted designs for a refund within 7 working days from the day you received the designs. The designs, including their original packaging, must be returned “as new” in a saleable condition.
For all returns and refunds please obtain a proof of postage certificate from your Post Office as we cannot refund designs damaged or lost in transit. We will examine the returned design and will notify you of your refund via e-mail within a reasonable period of time. We will usually process the refund due to you as soon as possible and, in any case, within 30 days of the day we confirmed to you via e-mail that you were entitled to a refund. We will refund the price of the design in full. Unfortunately we cannot cover the cost of return postage. We will usually refund any money received from you using the same method originally used by you to pay for your purchase. This provision does not affect your statutory rights as a consumer
When returning designs, please return them to us by one of the following methods together with proof of purchase (a receipt or dispatch note).
- You may return any designs to us by post at your own cost and risk.
- Please note that we are not liable for any loss or damage to any returned designs in transit and as such, we recommend that you return any designs through a recorded delivery service.
- When returning designs, please package the designs properly and securely together with the dispatch note to ensure that the designs may not damaged in transit.
- If returned designs are lost or damaged in transit, we reserve the right to charge you (or refund any amounts attributable to) such loss or damage.
Customers can in no circumstances claim the exercise of any right of refund for made-to-measure products orders.
We reserve the right to change our prices at any time. Please note all prices quoted are in British pounds and exclude postage and packaging. Every effort is made to ensure that prices shown on our website are accurate at the time you place your order.
All of our designs are created for domestic use. If you intend to use our designs for non-domestic purposes, please contact us* as some designs may require different specifications.
DESIGN DESCRIPTIONS, COLOURS AND UNIQUE FEATURES
Every effort is made to ensure that the designs we supply correspond as closely as possible to the samples displayed online. Slight occasional variations can be possible within the colours.
You recognize and agree that all copyright, database rights, trademarks and all other intellectual property rights in all material and/or content of this Website is owned by ESTAMPE & CO.
You acknowledge and agree that the material and content contained on the Website is made available to you for your personal and non-commercial use and that you may only download such material and content for the purpose of using the Website to a single personal computer. Furthermore you acknowledge and agree that any other use of the material and content of the Website is strictly prohibited and you agree that it is strictly prohibited to (or to assist or facilitate any third party to) copy, reproduce, transmit, modify, publish, display, distribute, commercially exploit or create derivative works of material and/or content from the Website without our written permission and is a violation of our intellectual property rights.
DATA PROTECTION AND PRIVACY
We will respect the privacy of your personal data, and will comply with all relevant and current data protection legislation. We will not disclose your personal data to any other organization, this includes your name, postal or email addresses and the details submitted when you order.
You confirm that, in agreeing to accept these terms and conditions, you have not relied on any representation save insofar as the same has expressly been made a term of these terms and conditions and you agree that you shall have no remedy in respect of any representation.
If any provision contained in these terms and conditions is considered by any court or administrative body of competent jurisdiction to be invalid or unenforceable, such invalidity or unenforceability shall not effect the other terms and conditions which shall remain in full force and effect.
DEALING AS A BUSINESS
These terms and conditions only apply if you are dealing with us as a costumer. If you wish to trade with us in the course of your business, please contact us on email@example.com
AMENDMENTS TO THESE TERMS & CONDITIONS
We reserve the right to amend these terms and conditions at any time. Any such amendments will take effect when posted on the Website and it is your responsibility to read the terms and conditions on each occasion you use the Website and your continued use of the Website shall signify your acceptance to be bound by the latest terms and conditions.
The laws of England and Wales govern these Conditions and all disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.