TERMS & CONDITIONS
By browsing and using our website www.estampeandco.com you agree to be bound by these terms and conditions of use. If you disagree with any part of these terms and conditions, you will not able to order any design from our site.
We use Pay Pal to process payments, and they accept all card payments from visa to master card. This secure merchant is independent and will never disclose your payment detail to us.
If however you are having problems you can contact us directly at email@example.com and we can arrange another form of payment.
Please note that no designs are dispatched until full payment is made including the cost of postage & packaging.
Secured bank server processes the payment at the time of ordering. This means that none of your information transits via the www.estampeandco.com website. Payment by credit card is therefore totally secure; personal information transmitted from the www.estampeandco.com website to the treatment center is subject to a protection and SSL encryption (Secure Socket Layers); your order will be registered and validated after acceptance of payment by the bank.
Estampe and Co reserves the right to refuse to make a delivery or to honor an order from a consumer who has not paid wholly or partially a previous command, or has a litigious payment in process.
We are happy to deliver our productions worldwide!
(Shipping charges include packaging, handling and postage. They may contain a fixed and a variable part based on price or weight of your order.)
Estimated shipping times
Europe: 1-4 business days
North America: 2-4 business days
Australia, New Zealand and Oceania: 3-4 business days
Please note that any import duties and taxes are your responsibility.
OUR VOID, RETURN AND REFUND POLICY
We really hope you love your ESTAMPE & CO designs and we make every effort to give you the best. We understand, however, that occasionally you may wish to return and if you are not entirely happy please notify us on firstname.lastname@example.org.
If you would like to return your order, You must return your unwanted designs for a refund within of 14 working days following the first working day after you receive your order. A working day is any day except Saturday, Sunday and UK public holidays. To cancel your order during this time, please contact us. The product must be returned, at your own cost, within 14 days of your cancellation e-mail. You must take reasonable care of the Estampe & Co product while it is in your possession and you are responsible for the condition of the returned item. If the product is returned in good condition within 14 days of your e-mail, you will receive a refund for the price you paid. If you fail to return the product in good condition within 14 days of your e-mail, you will be responsible for payment. Please note, if you received a discount on purchase, you will be refunded the discounted price.
For all returns and refunds please obtain a proof of postage certificate from your Post Office as we cannot refund designs damaged or lost in transit.
Conditions of return*
When returning designs, please return them to us by one of the following methods together with proof of purchase (a receipt or dispatch note).
- You may return any designs to us by post at your own cost and risk.
- Please note that we are not liable for any loss or damage to any returned designs in transit and as such, we recommend that you return any designs through a recorded delivery service.
- When returning designs, please package the designs properly and securely together with the dispatch note to ensure that the designs may not damaged in transit.
- If returned designs are lost or damaged in transit, we reserve the right to charge you (or refund any amounts attributable to) such loss or damage.
We will examine the returned design and will notify you of your refund via e-mail within a reasonable period of time. We will refund any money received from you using the same method originally used by you to pay for your purchase.
* Please note : we can't accept cancellations for custom or personalised orders
We endeavour to check all items prior to dispatch, but should an item arrive faulty or damaged during transport, please email us at email@example.com immediately (within 48 hours of receipt) with images attached showing the damage.
Please send your faulty/damaged items back to us and we will refund you for your postage and send the replacement item back to you.
We reserve the right to change our prices at any time. Please note all prices quoted are in British pounds and exclude postage and packaging. Every effort is made to ensure that prices shown on our website are accurate at the time you place your order.
All of our designs are created for domestic use. If you intend to use our designs for non-domestic purposes, please contact us as some designs may require different specifications.
DESIGN DESCRIPTIONS, COLOURS AND UNIQUE FEATURES
Every effort is made to ensure that the designs we supply correspond as closely as possible to the samples displayed online. Slight occasional variations can be possible within the colours.
You recognize and agree that all copyright, database rights, trademarks and all other intellectual property rights in all material and/or content of this Website is owned by ESTAMPE & CO.
You acknowledge and agree that the material and content contained on the Website is made available to you for your personal and non-commercial use and that you may only download such material and content for the purpose of using the Website to a single personal computer. Furthermore you acknowledge and agree that any other use of the material and content of the Website is strictly prohibited and you agree that it is strictly prohibited to (or to assist or facilitate any third party to) copy, reproduce, transmit, modify, publish, display, distribute, commercially exploit or create derivative works of material and/or content from the Website without our written permission and is a violation of our intellectual property rights.
DATA PROTECTION AND PRIVACY
We will respect the privacy of your personal data, and will comply with all relevant and current data protection legislation. We will not disclose your personal data to any other organization, this includes your name, postal or email addresses and the details submitted when you order.
You confirm that, in agreeing to accept these terms and conditions, you have not relied on any representation save insofar as the same has expressly been made a term of these terms and conditions and you agree that you shall have no remedy in respect of any representation.
If any provision contained in these terms and conditions is considered by any court or administrative body of competent jurisdiction to be invalid or unenforceable, such invalidity or unenforceability shall not effect the other terms and conditions which shall remain in full force and effect.
DEALING AS A BUSINESS
These terms and conditions only apply if you are dealing with us as a customer. If you wish to trade with us in the course of your business, please contact us on firstname.lastname@example.org
AMENDMENTS TO THESE TERMS & CONDITIONS
We reserve the right to amend these terms and conditions at any time. Any such amendments will take effect when posted on the Website and it is your responsibility to read the terms and conditions on each occasion you use the Website and your continued use of the Website shall signify your acceptance to be bound by the latest terms and conditions.
The laws of England and Wales govern these Conditions and all disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.